TekniWiki offers technical learning modules featuring video tutorials, animations and an interactive showroom. In addition, our technical platform provides diagnostic information and a technical bulletin. The latter is regularly informing on common defects, current issues and tips and tricks.
Our well-trained and knowledgeable team conducts regular technical trainings on-site – either at partner locations or in our premises – to impart hands-on know-how of our reliable ignition and sensor products. This service is provided for different target groups (e.g. wholesalers, retailers, garages), each with individual training materials.
Ask your local sales contact about tailor-made training sessions for spark plugs, glow plugs, ignition coils and leads, oxygen, temperature, NOx and MAP/MAF sensors, if desired directly at the location of your business.
NGK SPARK PLUG offers technical know-how at every knowledge level. Follow us on our Social Media channels to get both comprehensive technical video content and helpful, entertaining technical tips and tricks.
This video describes how spark plugs canbe damaged during installation by using a poor quality spark plug socket wrench. It explains which features a good spark plug socket wrench should have.
NGK SPARK PLUG the world’s leading ignition and sensor specialist, provides customers with a statutory warranty for all its products, including its world-renowned spark plugs and glow plugs. Diagnostic testing is carried out on all returned parts to identify the reason of the failure, be it manufacturing errors or external factors. However, due to the company’s commitment to quality and excellence, close to zero warranty claims are found to have been caused by manufacturing errors, particularly for its spark and glow plugs. For both types of plugs, almost all warranty claims are a result of various external factors such as incorrect installation, carbon fouling or inefficient engine conditions. Although this is very good news for the company, it does not provide much comfort to the valued customer who may be saddled with potentially high repair costs. The ignition specialist explains how to avoid the most common ignition pitfalls.
If you have any queries or require assistance, please feel free to contact us at any time.