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Service

We support

Customer service is at the core of everything we do. From on-site technical training to our interactive learning platform to customer loyalty programmes or any other sales support, Niterra is there for you. We will always go the extra mile to give you the knowledge and support you need to get the most out of our high-quality products.

Technical Support

From the highly informative TekniWiki to our YouTube channel with its extensive library of instructional videos, the answer to almost any technical question is no more than a few simple clicks away.

Loyalty Programme

Buying products from Niterra pays out in terms of performance, customer loyalty and our own great customer loyalty programmes.

Where To Buy

No matter where you are, we have dedicated sales representatives that know your country and your market. We are there to make sure you get exactly what you need as quickly as possible.

Downloads

Flyers, catalogues, certificates and legal information – here you can download all the relevant marketing and company material from Niterra.

Related links

Around the Globe

Niterra is a true global player with subsidiaries and partners all around the world

Press Office

The point of contact for press representatives looking for current news and information

Job Opportunities

NGK provides exciting job opportunities in all corporate areas

Contact Us Service

If you have any queries or require assistance, please feel free to contact us at any time.

Contact

NGK SPARK PLUG is now Niterra!

But don‘t worry: Moving forward doesn‘t mean we‘re leaving our heritage and quality standards behind.
Our new company name ‘Niterra’ expresses the Group’s desire to be a company that not only contributes to a sustainable society, but also one that makes the earth shine.

The iconic brands - NGK and NTK - have built up highly impressive levels of brand loyalty and will therefore continue to exist for the company’s respective ignition and sensor businesses.

Get to know all about our new company name and what our future vision looks like:

A new beginning
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