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The programme was created by Tim Howes, Deputy General Manager – Supply Chain & Technical Service, NGK Spark Plugs (UK) Ltd, and Paul Warnett, Head of Automotive Engineering for the South Thames Colleges Group, and included some of the company’s non-technical staff.
Tim said: “The training was intended to provide a detailed overview of how the complete range of NGK and NTK products function within the motor vehicle’s associated systems and an appreciation of modern diagnostic techniques and the necessary equipment to carry this out effectively.
“It also offered the opportunity to get down and dirty with several hands-on sessions which included the complete strip and rebuild of a modern IC engine and instruction on how to correctly remove and install many of the products NGK provides the automotive sector.
“NGK provided a full range of its products for many of the vehicles in the college workshops so that they could be replaced as if in a maintenance or repair operation.”
NGK is an original equipment (OE) supplier of spark plugs, glow plugs and NTK Lambda and other engine management sensors to most of the world’s leading vehicle manufacturers (VMs) with the same parts being available in the UK automotive aftermarket.
The NGK team included representatives from marketing, technical services, OE and supply chain and featured several managers, including Marketing Manager Mark Hallam, who said: “The training was excellent. There were ten of us who took part and it gave us all the opportunity to learn more about our products and have hands-on experience of working on vehicles in a workshop environment.
“We were stripping engines, diagnosing faults and fitting sensors, all of which I believe will help us when we enagage with our customers. It was a very enjoyable and, more importantly, invaluable experience.”
Tim added: “All who attended found it highly beneficial, as the opportunity to see and handle the products in a real-life environment is something not usually available to them. We see new units fresh out of the box or grubby, returned items but never the relevant vehicle and training is often confined to theoretical classroom sessions.
“NGK is indebted to Paul Warnett for facilitating this event at the highly respected college facility and indeed all the lecturers at the college, as they delivered a wealth of relevant information with great enthusiasm and, dare I say it, suitable patience where required. The college workshops are extremely well equipped and maintained with a good range of modern vehicles to be used for training purposes.
“We would certainly like to repeat this event in the future for more members of the NGK team, as the knowledge acquired provides a much greater understanding of how our products interact with the vehicle as a whole and the challenges faced by those who maintain the vehicle parc.
“Finally, we would also like to thank Andy Amor, Key Accounts Manager at Sealey, for providing a range of special tools that were used when removing and installing many of the various components.”
About NGK SPARK PLUG:
Worldwide: NGK Spark Plug is one of the leading automotive and technical ceramics suppliers, with its corporate headquarters in Nagoya, Japan and sales organisations and production facilities all over the world. The automotive side of the company specialises in the fields of ignition and sensor technology, supplying Original Equipment and Aftermarket customers across the globe. Its product portfolio for the Aftermarket comprises spark plugs, glow plugs, ignition coils and leads under the NGK Ignition Parts brand, whilst oxygen and temperature sensors, NOx sensors, mass air flow (MAF) and manifold absolute pressure (MAP) sensors operate under the brand NTK Vehicle Electronics. With more than 14,500 employees, the company’s automotive and technical ceramics activities generate a total annual turnover of around 3.1 billion Euros worldwide. NGK Spark Plug is represented on all continents and has 41 group companies, 24 production plants and five technical centres.
Aftermarket EMEA: NGK Spark Plug has seen significant growth across the Aftermarket since expanding beyond motorcycle parts into the automotive sector in the 1970s. With an outstanding commitment to quality, technology and research & development the company has become the world’s number one in spark plugs and oxygen sensors, and a leading provider of glow plugs, ignition coils and leads as well as further sensor technology. Organisationally NGK Spark Plug’s regional headquarters in Ratingen, Germany serves the Aftermarket across Europe, the Middle East and Africa. In the EMEA region – which currently represents 32% of NGK´s global turnover – the company has ten group companies and more than 800 employees, as well as two production plants in France and South Africa and a technical centre in Germany.
For more information please visit: www.ngk-europe.com
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